Responsible Gaming

1. INTRODUCTION

1. At wildtornado.casino we see gaming as entertainment. So we hope our customers see gaming the same way. As with any pleasure in life, there is a chance of addiction. We do our best to help our customers not to become addicted to gambling, and that is why we offer a variety of ways to curb gambling behaviour, provide information on gambling addiction and offer our staff expertise on gambling issues. We also hope that our customers will acknowledge if they have any problems with gambling and inform us of these problems so that we can prevent access to their gambling account.
2. It is also forbidden to play on wildtornado.casino if you are under 21 years of age! Anyone found to be under this age and using our services will have their account blocked.
3. Our customers have access to a wide range of options to get help for responsible gambling:
   • Betting limits
   • Payment limits
   • Loss limit
   • Account freezing
   • Ban
   • Time spent playing
   • Help for organisations
   • Control your costs and you can
   • Information, control of gaming, about
   • Gambling addiction questionnaire
   • Parental control/ underage gambling

2. BET, DEPOSIT, LOSS LIMITS

1. As a customer, you can limit the bets you make when playing our games. You can also limit the amount of your deposits and losses on the website. You can set a limit of 1, 7 or 30 days for the amount you wish to limit for the period you choose. It will take at least 48 hours for the limit to be relaxed or completely removed. In case you wish to lower the applied limit, this can be done immediately.
2. Restrictions can be changed at any time. Limit reductions will take effect immediately, but increases may only be made after confirmation by email and only after the previous limit of the same type has expired, to avoid routine decisions. If you need more information or assistance regarding personal limits, please contact our support team at [email protected]
3. Account freeze Do you feel the need to be away from the casino for a while? You can set a specific period of time to freeze your account. The restriction will take effect immediately. You will not be able to deposit or play during the specified period, and you will be excluded from all promotional offers. You will receive a notification email after the specified period has expired, saying that your account is active again. It will take 7 days for the limit removal to take effect.

3. COVER

1. In case you wish to take a break from playing on our website, you can impose a gambling ban on yourself and thereby exclude access to your gaming account on wildtornado.casino.
2. You can set a ban for the period of time you want.
3. To place a ban, please contact our customer service using the online chat (Chat now) or, if our operators are not available, using the "Leave us a message" function.

4. TIME SPENT PLAYING

5. AID ORGANISATIONS

1. If you feel you have a problem with responsible gambling, seek help!
2. GamblingTherapy.org offers advice and a range of resources to get help and information on gambling addiction.
3. People in Estonia can seek help:
• www.hms.ee (Estonian Society of Gambling Addicts)
• www.15410.ee (Counselling Centre for Gambling Addiction)

6. CONTROL YOUR COSTS AND YOUR BENEFITS

7. INFORMATION, CONTROL OVER GAMBLING, ABOUT

1. Don't let gambling become a problem for you. To be responsible, remember the following:
   • Don't take gambling as a way to make money, gambling should be entertainment.
   • Don't try to recover losses by playing more, it's dangerous
   • Don't bet with money you can't afford to lose
   • Don't lose track of time and keep track of the amount of money you spend on games
   • Apply a gambling ban to yourself if you feel you need to take a break from playing
   • If you feel you have a gambling addiction, contact your nearest gambling addiction support centre

8. GAMBLING ADDICTION QUESTIONNAIRE

1. In order to understand whether you are developing a gambling problem, please carry out a self-assessment by answering the following questions:
   • Have you ever gambled to get money to pay off your debts?
   • Have you ever gambled away the last of your money?
   • Have you ever borrowed money to gamble?
   • Have you ever had trouble sleeping because of gambling?
   • Have you ever felt the need to play more to recover your losses?
   • Have you ever sold something so you could gamble?
   • Have you ever lost track of time when you were playing?
   • Have you ever neglected ma obligations because of gambling?
   • Have you ever lied to your friends or family about how much money you spend on gambling?
   • Have you ever experienced depression or suicidal thoughts because of gambling?
2. Count up how many questions you answered 'YES' to, the more 'YES' answers you get, the more likely you are to have developed a serious gambling problem and need to seek help immediately.

9. PARENTAL CONTROL / UNDERAGE GAMBLING

1. Playing on wildtornado.casino is forbidden to persons under 21! In the event that, after registration, a member is found to have provided a false date of birth and is in fact under 21 years of age, we will immediately close their account and delete their personal information.
2. To prevent their children from playing online casino games, there are various protection software tools to help parents monitor their children's online activity and restrict access to inappropriate websites:
   • Net Nanny
   • CyberSitter